For many reasons, bicycles and e-bikes are meanwhile used much more than they were a few years ago. In addition, the sales figures and prices as new have been rising continuously in the past years. But where many people are cycling, the number of accidents rises equally. According to the Federal Office of Statistics in Germany (Statistisches Bundesamt), the number of accidents involving personal injury came to all in all 91,126 accidents (73,167/17,959 – bicycle/e-bike) in 2021. In 2022, this figure raised to 106,457 accidents (82,453/24,004 – bicycle/e-bike) (https://www.destatis.de).
As a result, both the number of claims and the amounts of loss have risen significantly. What is not keeping pace with this rise are appropriate and professional expert’s reports for the loss adjusters due to a shortage of competent bicycle and e-bike experts.
Founder and managing director Dirk Zedler is happy about the training programme sharpened to the needs of the industry: “After 30 years as bicycle and e-bike experts time has come to share our knowledge with further target groups and in particular with colleagues from the cycle industry.
The preparation of expert’s reports has to be decentralised. We can avoid these regrettable accidents with bicycles and e-bikes only to a limited degree, but we should work together that at least the financial loss of the cyclists is settled as quickly as possible. This is realized by means of appropriate and professional expert's reports as a basis for settlement for the insurers. For us, this is also an important element for bicycles and e-bikes to ‘grow up’ as a form of mobility.”
The experts of the expert’s reports department succeed in conveying the contents in a permanent alternation of theory and practice, as the feedback from the participants after the training courses shows:
“For all those who are active in this field or want to become active, there is in my opinion, no other institution that has this wealth of experience. Another great advantage is of course the duration and the experience which is bundled here”, states e.g. the participant M. Gauß, from Velologe GmbH, Nagold.
And R. Henne from Gutachtenmacher, Oberdorf, comments after having taken part in the training: “I do highly recommend the training for every motor vehicle expert or bicycle enthusiast, because here, of course, you get insights or obtain information that you actually don't get like that on the open market.”
Further information and dates are available on the website of the Zedler-Group.
Author: Velototal
Photo: Zedler-Institut
