All about bicycles, electric-assisted bikes, technology and safety in the press

In our daily work as we deal with bicycle safety, technology and user manuals we come across lots of safety risks. The most frequent ones are published in articles of the leading German special-interest magazines TOUR – Europas Rennrad-Magazin Nr. 1, BIKE – Das Mountainbike Magazin Europas Nr. 1 and E-Bike – Das Pedelec-Magazin to make this information important for the sector accessible to a wider public.

For many years now the Eurobike Show Daily accompanying the annual international Eurobike Show has given us the opportunity to publish our perspective on major developments in the cycle industry in full-page articles.

We also speak regularly in independent lectures about all topics relating to bicycle technology and bicycle market. In addition, we are regularly cited by further special-interest magazines or trade journals as well as more and more by radio and television and in their media reports, which shows us that we are completely right with our information. The section NEWS informs you about the latest news from our specialist fields. The reports and publications of this section are listed chronologically or according to topics of interest.

BIKE 06/2007
Reading time 0:40 minutes

Topic "Warranty"

Biking means wear, something may happen any time. Guarantee promises are calming. But it often is not unless the bike has become a heap of scrap, that the trouble begins.

"Guarantee often is played fast and loose with. On both sides"

Dirk Zedler, expert – A disgusting sweat-crystal-skin has covered the frame’s front, the tubes have been corroded by this aggressive coating. "This thing had been sweated on for nine years while training on a roller cycletrainer and than its owner claimed guarantee", says Dirk Zedler and points to a bizarre steel cadaver at a wall of his office. When entreprises and customers do not agree, their cases end up with him. "Guarantee often is played fast and loose with, on both sides", knows Zedler. Each case is different. That’s why he recommends keeping all documents and to take pictures of damages. "Self reliance is important. When I buy a touring bike, I should not take it to a bikepark. Or I must not be surprised if I am left with a heap of scrap afterwards."

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