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The most common safety risks that we come across in our daily work around bicycle safety, technology and operating instructions are also published by us in articles in the leading German special-interest magazines TOUR (Europe's road bike magazine no. 1), BIKE (Europe's mountain bike magazine no. 1), MYBIKE and EMTB in order to make this information, which is important for the industry, available to a wider public.

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Velototal.de, 2023/12/11
Reading time 4:45 minutes

“May operating instructions for EPACs/e-bikes be provided purely in digital form?” - Zedler-Institut checks the facts

The question whether the operating instructions of EPACs, e-MTBs and e-cargo bikes must be provided in printed or digital form has been answered differently in the cycle industry for a long time. With the publication of the new Regulation on machinery the discussion has picked up pace again. For this purpose, Zedler-Institut has collected the original texts of the new regulation, the applicable standard, the positioning of tekom Deutschland e.V., the German association for technical communication, and the daily practice:

Zedler operating instructions

The new Regulation on machinery states clearly in chapter II, Obligations of economic operators, article 10 (7) and (8):
7. Manufacturers shall ensure that the machinery or related products are accompanied by the instructions for use and the information set out in Annex III. The instructions may be provided in a digital format. Such instructions and information shall clearly describe the product model to which they correspond. (…)
In the case of machinery or a related product intended for non-professional users or that can, under reasonably foreseeable conditions, be used by non-professional users, even if not intended for them, the manufacturer shall provide, in paper format, the safety information that is essential for putting the machinery or related product into service and for using it in a safe way.
(…)
(8) Manufacturers shall ensure that the machinery or related product is accompanied by the EU declaration of conformity set out in Annex V, Part A or, alternatively, manufacturers shall provide the internet address or machine-readable code where that EU declaration of conformity can be accessed in the instructions for use and the information set out in Annex III. section 1.7
Digital EU declarations of conformity shall be made accessible online for the expected lifetime of the machinery or related product and in any event for at least 10 years after the placing on the market or the putting into service of the machinery or related product.

EPAC standard DIN EN 15194:2018‐11

The currently applicable EPAC standard for electrically power assisted cycles has already clearly stipulated the paper form for some time. In addition, it describes quite clearly the scope of the safety instructions to be supplied:
6 Instructions for use
Each EPAC must be supplied with a set of instructions for use in the language of the country in which the EPAC is destined to be supplied. In various countries local requirements relating to this kind of information may be valid (see EN 82079-1). It is obligatory that the instructions for use are made available in paper form. For more detailed information to enable access for vulnerable people the instructions for use should be available additionally in electronic form on demand.

and this is tekom’s point of view

In his article “Die EU sorgt für Spannung” (The EU is causing tension), lawyer Jens-Uwe Heuer-James also comments on the form of the instructions for use in issue 05 (September/October 2023) of the trade journal “technische kommunikation” of the German association for technical communication (tekom) (translation):
(…)
“Digitalisation is controversial
tekom’s lobbying work has paid off and the campaigning for the entry into digital user information has landed on fertile ground. With the Regulation on machinery it is now possible to provide “digital instructions for use”.
However, the comprehensive discussion of this approach has shown that digitalisation is not accepted everywhere. During the consultations, in particular consumers’ associations criticised the approach. The criticism of the associations was heard. For consumer products, the digitalisation of usage information in the sense of replacing paper documentation does not apply. It is only possible to provide consumers additionally with an offer of digital user information.
In the B2B sector, various requirements are formulated for digital instructions for use, all of which must be observed and fulfilled. First of all, it is the manufacturer's obligation to provide access to digital user information. By virtue of its wording this does not necessarily mean that information has to be provided on the internet. It is, however, assumed by the authors of the Regulation
on machinery that this will probably be the preferred practice. More details, such as indications as to the access are currently still missing. However, it is probably the case that the easiest possible access is required.
(...)
Read the entire German article online.


Author: velototal, Zedler-Institut
Photo: Zedler-Institut

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