No matter whether you develop, build, import, sell or repair bicycles, e-bikes or matching components: Today, companies in the cycle industry must comply with numerous requirements on the part of the market and legislation: Imperative legal requirements, such as warranty for material defects, guarantee, product liability, product monitoring obligation and obligation to instruct, national and international standards (DIN, EN, ISO, CE, machinery directive) have an influence on your daily business just like product tests of special-interest magazines and the expectations of your customers and business partners in questions of warranty and customer service.
We help you handle complex challenges when you run out of time or your company-internal know-how reaches its limits. In our test laboratory we can put riding characteristics into figures, perform fast and precise operational strength tests according to EN/ISO-standards or higher specifications and record quality in a transparent way. Some of these future-oriented testing systems developed by Zedler-Institut are also available for purchase to test the most important design principles on your own in your internal production. In our laboratory we are also able to find out whether a carbon frame was damaged in an accident or not. In the case of differences between you and a customer or supplier due to a defect or material failure we preserve evidence or draw up an expert’s report.
With our user manuals you comply with the legally necessary and essential instructions in accordance with the latest regulations and directives. These are available in the currently valid basic version for different bicycle and electric bicycle types ex stock with short delivery times and in small quantities. Upon request these user manuals can be assembled for bicycle and electric-assisted bike types in a modular way or completely individually.
Keep in mind that you become manufacturer before the law if you import bicycles or components directly from Non-European countries and have to assume all related duties. In these questions we also help you to stay in control and support you in the handling and/or technical realisation of all legal requirements.
In addition, we strengthen your professional expertise on the topics construction, fabrication, workshop and sale with seminars on technical and legal basic knowledge. Click News/Publications to get a complete overview of our publications. Our lectures on conferences substantiate that we know about the current state of bicycle technology and bicycle market and show you the requirements that must be fulfilled in production, during selling and maintenance work and for subsequent modifications.