Since December 2012 we've regularly provided our customers and partners with information on testing and technical documentation issues – key words: obligation to instruct, legal situation – in a German newsletter. From now on this highly appreciated newsletter will be published in English language as well, to keep our worldwide customers and partners also up to date.
"Riding stability remains a problem", that’s what the specialist press filtered from the last newsletter on the subject of testing solutions and/or monitoring to improve the riding behaviour of pedelecs. A conclusion, which is certainly not true. We don’t want to criticize from the Ivory Tower. We want to eliminate weak points or prevent them from coming up by providing you with clear parameters in comparison to the values of sound products. We point out individually the potential for improvement instead of making recommendations only by the seat of our pants. You can therefore constructively fix things where actually necessary.
It’s always not only technology, but also the accompanying measures to the products which are essential and of major importance. In fact, it has been stipulated by each law, directive or standard relating to product safety for many years that operating or assembly instructions in the respective national language must be supplied with the product. The requirements on the product marking are precisely defined as well.
It is relatively new, however, that these requirements are partly subject to stringent controls and fined in the event of non-observance. Once lawyers and attorneys as well as judges ask for the complete documentation of an exclusively muscle-driven bicycle following an accident or just by chance, experience has shown that in the case of pedelecs missing or insufficient accompanying documents are a reason to fine manufacturers regardless of that and to threaten a sales ban.
Our experienced team stands by your side to prevent you from that, not only with advice and assistance, but with finished products.
We do not only warn you, we don’t accuse and don’t want to inspire fear. We offer solutions to pave the way for a positive means of transport and sports equipment, the bicycle, in a positive future.
With kind regards